Hopefully, you're aware of the great and fantastic "Triage" website that we introduced a bit more than a year ago (triage.rossware.net). Lots of people have found this to be a wonderful resource.
Part of how this particular triage system works is, when a person that's conducting triage indicates that one or more parts should be taken along when a tech goes out for an upcoming visit, the system creates a SD-Mail -- describing that indication -- for a person in the office to act upon. Our design has been that these SD-Mails go to the same person that's otherwise designated, within SD-MobileLink, for receiving alerts regarding any issues it encounters.
A few users wanted these SD-Mails to go to a different person. It makes sense. After all, it's the person who manages parts that you likely want to have receive these SD-Mails. If yours is an operation of significant size, that is likely a different person than the one who should receive alerts otherwise.
This release lets you specifically designate that person: